OutPLEX Review: Can You Really Make Money?

 

How much do OutPLEX employees make

You are welcome to my OutPLEX review. But, can you really make money with OutPLEX?

OutPLEX formerly referred to as Talk2rep. OutPLEX is a leader in providing a highly-skilled workforce in the customer contact management industry digitally.

Is OutPlex a Scam or an Income Making Telecommunications Business? The idea of working as a freelance customer care representative and even earning commissions seems fascinating right?

Well, that is the business model OutPLEX operates. I am glad you are reading this OutPLEX review. It is essential to find out the intricate details of a product before buying into it.

On the other hand, I am in no way affiliated with OutPLEX, so this OutPLEX review is devoid of biases. Can you earn an income as an agent with OutPLEX?

Continue reading…more details await you.

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OutPLEX at a Glance


talk2rep work home

Product Name: OutPLEX
Founder: Jim Ryan
Year Founded: 2001
Headquartered: Fort Lauderdale, Florida
Price: Not Known, but reps must pay $50 for background checks.
Rating: 35%
Recommended: Yes

Summary of OutPLEX Review


Imagine a company that integrates different customer care and call center services into a single online platform; that's what OutPLEX does.

OutPLEX has been in existence for close to two decades, so its experience guarantees top-notch, quality, and professional customer relationship service.

Thanks to OutPLEX's high-level performance, many top brands rely on them for Live Chat and Teleservices.

What is OutPLEX?


OutPLEX is a company that deals with digital and customer contact management. It was founded in 2001 by Jim Ryan.

The company has grown from a mere local customer service provider to a global community.

The company has a branch in the Dominica Republic, and its headquarters is in Fort Lauderdale, Florida.

Different sectors rely on OutPLEX, and it has lived up to expectations by providing reliable ways for companies to communicate with their customers.

This has transformed the way people interact with their customers and reform the customer service industry.

It has also provided a platform where freelance customer service agents can earn.

OutPLEX user base continues to grow annually; currently, it boasts of over 25,000 candidates; according to statistics, it admits about 2,000 candidates monthly.

OutPLEX Product Line


Unlike most companies, OutPLEX sells services and its services revolve around customer satisfaction.

This means that their services revolve around customer care and call centers.

This means setting up support for the companies that utilize them.

How Much Does OutPLEX Cost?


OutPLEX recruits your services as a customer care agent to companies outsourcing these services.

You are only required to pay $50 for the background checks that will be carried out on you to determine if you are eligible for the job.

Who is OutPLEX For?


Companies or firms, whether it is a government establishment, or a private establishment, as long as they need quality customer care services,

OutPLEX can come in handy. Also, people can work as freelance agents.

OutPLEX is a digital outsourcing platform that takes charge of customers' service relationships and offers customer service solutions to companies.

The importance of this OutPLEX review is to let you know that anybody can be an agent for this company as long as you meet their requirements.

How to Make Money with OutPLEX


Anybody can be an agent of OutPLEX; all you have to do is work according to scheduled hours per week, and the compulsory weekend shift.

There are two departments that will help you make money with OutPLEX:

  • As customer support chat agent and
  • As a sales chat agent.

For customer support chat agents, you'll earn at least $11 per hour, while the sales chat agent makes $10 per hour plus commission.

The total number of hours per day is four. However, it gives you the liberty to decide when you want to work those hours in the day.

However, you can extend the number of hours you work in a week by continuing your shift, especially if there are a lot of support calls.

How To Apply for a Job at OutPLEX


To apply as a work-at-home rep, you have to be based in the United States. Just click on the work at home positions. After which you click on the search button to get the list of open positions.

After selecting the work positions you want, you have to fill in their requirements for the job.

These requirements include:

  • Typing speed, the required equipment, and your education.
  • Your computer must have a Windows Operating System.
  • You should also have at least a High school diploma from an accredited institution or a General Education Degree.
  • Also, you need necessary customer relation skills like;
  • Near perfect typing skills and typing speed
  • Online research skills
  • The ability to multitask
  • Ability to use the company's office software
  • Sales and customer service experience
  • Good command of grammar

The company will, however, carry out background checks on you for which you'd pay $50.

After that, you will go through an unpaid training session for two weeks before you can work with OutPLEX. Read more about OutPLEX on the company career website. 

OutPLEX is for both companies in need of customer service and people who are qualified to work as its agent. It is a win-win situation for everyone.

How Does OutPLEX Work?


The service providing company provides its agent with software that they have to install on their home computer.

The software works only on Windows-based operating systems and is not compatible with a MAC.

The agent is saddled with the responsibility of attending to customers, resolving disputes, and implementing comply solutions via chat or phone.

How Much Money Can You Make with OutPLEX

With OutPLEX, you can earn $11 to $13 as a live chat agent per hour.

As a live chat sales agent, you earn $10 an hour, plus commissions.

Usually, a live chat sales agent can earn commissions up to $120 – $140 per week. It all depends on the number of hours you put in.

OutPLEX Support and Customer Service


OutPLEX provides outsourced customer service to other companies, so expect them to have the best customer service.

You can reach them at any time of the day.

If you stay in the US, it's domestic office is at:

3363 West Commercial Blvd.
Suite A 200, Ft. Lauderdale, Florida 33309.
OutPLEX Customer Service Phone: +1.866.856.2737 or 954.933.0660
OutPLEX email Address: info@outplex.com.

Expect instant feedback and satisfactory service from their customer's service agent. “you can't give what you don't have.”

It is impossible to outsource customer service if they can't provide excellent customer service to their customers.

You can also get support services via their Facebook page.

What is Good About OutPLEX


OutPLEX staff are well trained to offer only quality customer services solution

The employees of OutPLEX enjoy flexible working hours, and they enjoy an excellent working relationship

The price and cost is fair, considering the quality of service it offers

Issues With OutPLEX


It is yet to be compatible with devices like mobile and MacBook

For sales chat agents, $10 per hour may seem low for sales agents, so it would take extra effort to earn a decent wage.

Getting a pay rise for agents is very difficult.

Public or Online Opinion About OutPLEX


OutPLEX has enjoyed mostly positive reviews from both companies using its customer care solution and its agents.

One of its agents revealed that he had been with the company full-time for less than a year, and it has been great.

Another agent added that while they received their payroll on time, the job did not give raises. Most of the agents add glowing reviews on the working situation of the company.

Is OutPlEXLegit Or Scam?


OutPlEX is not a scam.

It is a business focused on providing customer service support to companies who are willing to outsource.

Besides, the company has been in existence since 2001 and has carved a name for itself. But, it will be difficult to make money with OutPLEX, most especially a full-time income.

Is OutPLEX worth It?


Thanks for reading my OutPLEX review. Do you still think you can make money with OutPLEX?

Is OutPLEX legit or scam?  Earning $10 per hour and working just four hours per day is only $40 per day. This may not be enough income for a family.

However, if you are looking for an alternative source of income, Affiliate marketing is your choice. Wealthy Affiliate has helped me gain financial liberty without having to find inventory or apply for background checks.

If you will like to find out how I made six figures monthly with Wealthy Affiliate, click here.

What do you think about my OutPLEX review? I am sure you now know how to make money with OutPLEX.

Kindly share your thoughts with me in the comment section below.

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9 thoughts on “OutPLEX Review: Can You Really Make Money?”

  1. Wow! Really exited to come across your posts once again, I can’t regret subscribing to your newsfeed, personally I think Outplex is a great deal someone needs to venture into. Unlucky that I am not in the USA. How I wish this was possible in my country, they have a high rate of payment, and as for the qualifications it’s not that much, I think may people in the current world are qualified for this, thank you for sharing such a wonderful article I am sure it will be of great help to many people out there. Looking forward to read more of your reviews.

    Thank you

    Reply
    • Dear Joy, 

      Thanks for reading my OutPlex review.

      The Talk2Rep International undergo a rebranded strategy to focus on OminiChannel targeted customers and to ensure that its customer base have a great and modern digital experience. 

      I can assure you that OutPlex and Talk2Rep is not a scam company. The only problem is that OutPlex may not be able to make you rich. How mush can you make engaging customers via chatting?

      Thanks again for reading my review about OutPlex. 

      Regards 

      john

  2. This OutPlex Review is filled with all the information you would need to decide if this is for you. I worked in this field in the early 2000, I was a customer service operator, you do not make much money especially for what you have to deal with over the phones. People get mad and will say anything. I really like Wealthy Affiliate they have amazing teaching.  

    Reply
    • Dear Renea,

      I agree with you that working with OutPlex and as a customer help Desk attendance is a difficult stuff. There will always be bad customer engagement experience. 

      Dealing with many customers daily is indeed a lot of work 

      Thanks again for reading my Review of OutPlex.

      Regards 

      John

  3. Hello John tanks for this awesome article it would be of great help to the public as it has been of help to me.i have alot of history with sites like this although most of them were scams but I was still able to find some legit ones and I think Outplex is one of them as they have proven some legitimate data that’s why I think everyone should try them out.i have been following up on your site for sometime and I see you have great and very unbiased information please keep it up

    Reply
  4. While earning $10 per hour might not be a great deal for someone who is earning more right now but for some people that is good money. You’ve made me curious about this company and I will have a look just to see more.

    Reply
  5. As someone who has multiple part-time jobs (all from home), this would sound intriguing if I didn’t have a Chromebook. Requiring Windows software makes it an immediate “no,” sadly. Also, I’ve never had to pay for my own background check, nor have I ever had 2 weeks of unpaid training before starting a job! But I guess these are some of the compromises you make in the work-from-home trade off.

    Reply

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